Family Services Coordinator

Our mission is to help families break out of the cycle of poverty. Since 1941, Mainspring Schools has led Austin’s effort to provide quality early childhood education, nutrition and support services to underserved families in the community.

We are a NAEYC-accredited, nonprofit preschool that partners with United Way, AISD, Workforce Solutions, Early Head Start and numerous foundations to make sure that our kids are prepared for kindergarten socially, emotionally and educationally and that their families are in the best position for future success. 

We are looking for a full-time Family Services Coordinator to help implement our supportive family programs. This is a new position at Mainspring but one that we feel is important for our children, families and staff.

This full-time role is multi-faceted. It's primary role is assisting the Family Services Director in family engagement and support, with a focus on recruitment, enrollment, authorizations and family record maintenance. In addition, it includes family event coordination and partner relations.

You will develop relationships with every child, family and team member and play an important role in the overall effort. Good things happen here every day, so if you are inspired by the mission and want to feel challenged and fulfilled by your job, we hope you’ll be part of the team. 

We are looking for someone who:

  • Will work cooperatively and closely with colleagues

  • Is organized and process oriented

  • Has experience serving children and families from a diverse background

  • Is patient and flexible

  • Has conflict resolution skills; ability to manage high-stress conversations

  • Has a Bachelor’s degree or higher

  • Has knowledge of poverty and its systemic effects on families

  • Is available 40+ hours a week

  • Is willing to complete an FBI background check

  • Is willing to pitch in everywhere, no matter the task

Here is what you would do:

  • Lead recruitment, enrollment and authorization efforts

  • Lead family record keeping, which includes monitoring, collecting and sharing financial, health and referral documentation

  • Lead authorization efforts for tuition and related school funding

  • Interact with families and complete administrative tasks related to enrollment and funding

  • Assist Family Services Director with family-related case management tasks

  • Coordinate community-building family events

  • Support Family Services Director at parenting events

  • Communicate with parents when parent/teacher concerns arise

  • Function as floating teacher in the classrooms when necessary

  • Open or close the school building

  • Report to the Family Services Director

Here is what we offer:

  • Median salary of $32,000 per year and benefits

  • The opportunity to make a real difference with underserved kids

  • A diverse population of families and staff

  • A dynamic and fun place to work (casual dress code, freedom to teach your passions, etc.)

  • Annual paid training and staff development (usually on site)

  • A supportive admin staff

To apply, please submit a resume and cover letter to